Description
MUST RESIDE IN LOS ANGELES, ORANGE, RIVERSIDE, or SAN BERNARDINO COUNTY, CA to be CONSIDERED FOR THE POSITION.
Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!
POSITION SUMMARY:
Provide application support, implementation, organization, and troubleshooting. Support and manage production print jobs and provide basic quality assurance. Provide website updates and basic server administration.
ESSENTIAL FUNCTIONS:
Interface with users, consultants, technical teams, and vendors for application implementation and support.
Manage small to medium application implementations.
Basic HTML updates to customer Intranet and Internet websites
Prepares checklists and processes for help desk to help support applications.
Surveys performance needs and goals of application users.
Analyzes application performance and utilization trends.
Monitors appropriate security procedures to safeguard system from physical harm and viruses, unauthorized users, and damage to data.
Support all client/server applications as necessary.
QUALIFICATIONS:
Five or more years of experience with application support including Crystal Reports, Microsoft Access, and others
Basic UNIX administration.
Strong knowledge and experience with hardware and software technology as well as file interchange, shared network resources, internet access, and electronic mail.
Experience with running large production print jobs such as checks, statements, reports, etc.
Basic operational experience with large impact and laser printers.
Strong written and oral communications skills a must.
ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
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